Built for business where a unified CPaaS dominion elevates the synergy of communication
Harness our AI-powered CPaaS platform for automated, personalized customer communication, driving enhanced engagement and business success.
Harness our AI-powered CPaaS platform for automated, personalized customer communication, driving enhanced engagement and business success.
Make your marketing journey more targeted and profitable by connecting with the ideal audience on any platform.
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Connect with your customers through simplified and secured APIs. Integrate them into your product to reduce the complex business logic of various communication channels.
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Strengthen your customer connections by building consistent communication and experience with them across multiple platforms.
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Create omnichannel conversations with customers, build a potential user base, and encourage frequent interactions that drive customer satisfaction and promote business growth globally.
Deliver timely updates along with personalized messages to customers, without fear of connection and engagement barriers.
Google Verified MessageBuild credibility for your business & foster a sense of authenticity among users through verified messages.
Customize calls smoothly across applications with the voice API, allowing for integration at the application level.
Low-Code SolutionMake it easy to consume prebuilt Voice scenarios for swift rollout of low-code solutions.
Turn your email marketing strategy into an easy-to-convert one with Equence.
ScalabilityBy sending over 4.5 trillion E-mails annually, Equence is one of the major E-mail delivery platform companies.
Deliver messages from the server of an application to mobile devices even when the app has been deactivated with our robust push notification services.
Platform IndependentIntegration can be achieved by registering with OS services, using the provided SDKs, and following platform-specific instructions to upload the app to stores. This ensures compatibility across different platforms.
Transform app engagement with cost-effective, fast, and consistent push notifications, leading to higher levels of interest and retention!
Super-FastWith super-fast delivery and optimized SDKs, our mobile in-app notifications reach over a million users quickly, driving growth and boosting profits through targeted marketing.
Use cases can vary from posts concerning service updates to personalized marketing and customer support.
SecuredCascading involves message delivery offline, while segmentation is aimed at certain user groups. With hacker-proof channels, as well as SSL content protection, we prioritize data safety for the user.
Build an extra layer of security through scalable security measures that allow businesses to customize the authentication process, reducing the risk of unauthorized access and data breaches.
Aims to deliver within 200 ms. Ensures rapid delivery of verification codes to maintain a seamless user experience.
Global CoverageSupports international phone numbers and e-mail addresses. Facilitates verification across diverse geographical regions, ensuring reliable service worldwide.
Utilizes a single API for OTP and authentication access. OTP generation and verification done using one simple API without any intervention of another API.
AnalyticsAnalytics and reports can help you monitor the authentication process and improve security.
Our APIs are designed to be compatible with every device and platform, such that every customer can easily access their accounts.
Highly SecuredOur 2-Factor API uses advanced security measures to rigorously protect customer data from potential cyber threats and keep both your customers and business secure.
Connect and Engage with your audience through multiple communication channels!
Connect with your customer base through multiple channels with our Unified Omnichannel API Platform that brings all the channels together.
Conveniency Of CustomerEnsure smooth and effective interactions with your customers across all channels, maintaining consistency throughout.
Seamless integration for unmatched control and security in financial messaging.
Simplify communication management with Equify's web-based admin console that features easy initial configuration and centralized setup for all communication channels.
Multi-Vendor CompatibleEstablish connection with all types of databases as per configuration for instant data processing and validation.
Use the mechanism of precise data processing, such as number formatting, message validation, and robust routing logic, to deliver the message precisely.
ScalingRemain stable and ensure scalability with vendor API that has a TPS (transaction per second) limit to avoid overloading and all the customers can avail your services.
Equence Campaign Manager is an optimal tool that makes every SMS count for successful marketing.
Ushers into a new advertising world with ease of ROI measurement motion perfected by our intuitive Equence Campaign Manager.
TransparencyProvided clear and accessible information about message delivery and status, users can track/understand the flow and receipt of their messages, enhancing trust and accountability.
Capable of sending a large volume of messages quickly and efficiently, we ensure that messages are delivered rapidly, even during peak times or high-demand periods.
Interactive ConversationGain agility and flexibility through features such as two-way messaging, auto-responses, and metrics reporting that empower you to make informed decisions at any given point.
Optimize Outreach: Leverage Equence's Shortcodes & Longcodes for Effective Customer Communication.
Establish a comfortable connection with your audience, using Equence’s Short codes and Long codes to maintain consistent relationships through the use of quick communication.
ConsentAutomatically add customers to groups upon their SMS subscription, ensuring streamlined consent management and efficient handling of customer data while reducing costs.
Let us save time by quickly setting up and automating replies to requests, so you don't have to handle these tasks manually.
Deep AnalyticsAnalyse all-around reports and current statistics to have a comprehensive view of your campaign performance.
Visualize the message statistics for each keyword and sub-keyword to help you develop your marketing strategy to produce the desired outcomes.
Developer FriendlyEmploy appealing short codes and customized Long codes to conduct successful campaigns that provide for a two-way communication process and people’s engagement.
A leading bank aimed to enhance customer satisfaction by gaining deeper insights through effective feedback collection. They required an automated and user-friendly solution to streamline the feedback process.
Realtime Data Collected
Bot Clicks
Genuine Reports
With our SMS industry's 'Feedback Settings' feature integrated into their GUI, the bank automated their feedback collection process across multiple media channels. Customers could now conveniently provide feedback via SMS, WhatsApp, or Dialpad, improving participation rates and enhancing overall banking experience.
The retail chain needed to improve customer engagement by integrating their ERP system with an SMS solution. They faced difficulties in targeting specific customer segments and delivering personalized messages. Their existing setup lacked effective data integration for tailored communication.
Transactions Per Second from ERP system
Delivery Reports given back to ERP platform
Cost Saving on richmedia campaign
We integrated the SMS solution with the retail chain’s Clever Tap ERP system, enabling data-driven, targeted messaging. This allowed segmentation based on customer demographics and behavior. Personalized SMS campaigns were sent to each segment, boosting engagement and response rates.
Equence partnered with Mahindra, a leading real estate agency, to revolutionize their marketing strategy using SMS solutions. Facing challenges in reaching potential homebuyers and standing out in a competitive market, Mahindra sought a more effective way to engage with their target audience and drive property sales.
Larger audience reachability
Easy to remember shortcode for feedback
Transparency in reporting
The solution involved implementing personalized SMS campaigns that included the innovative features. Prospective buyers could request multimedia presentations of properties through SMS, enhancing their viewing experience. Also, Utilization of short codes for effective and efficient communication with clients has been a great advantage.
A Social Media platform faced a challenge in retaining user engagement and encouraging consistent platform usage. While the initial user base was significant, some users became less active over time, resulting in reduced interactions, content sharing, and overall engagement on the platform. We aimed to find innovative solutions to revitalize user engagement and create a thriving social media community.
Increase in Mobile App download
Safeguarded their MobileApp from intruders
Data privacy of all users
With our WhatsApp chatbot "Guide and Build" feature integrated into their GUI, Myjosh automated their user interaction process across multiple media channels. Users can now conveniently interact with the platform via WhatsApp, receive personalized content recommendations, and get guidance on content creation in their preferred language, fostering increased engagement and enhancing overall user experience.
Connect and Heal implemented Equence s WhatsApp ChatBot, which transformed the way patients approach healthcare services. Through this, remote health monitoring and real time tracking and reminding of patients’ health data witnessed remarkable user engagement and gained a competitive edge in the industry.
No of real-time data
generated
Of reminders were
achieved
Increase in patient
engagement
We wanted to bring about a change in our customer s health and how they can keep track of their health. With Equence’ help, we were able to build a patient centric work model that helped us and our customers have a win win situation.
The Equence platform was instrumental in our path to becoming the 4th largest diagnostic company in India. Their invaluable support in our lead generation campaigns generated a strong ROI. Their real time analytics were pivotal for conducting effective A/B testing and optimizing our marketing initiatives when needed. I wholeheartedly recommend their services.
Group Chief Operating Officer
Equence has been a valued partner since we started OptCulture 7 years ago. They excel not only in delivering communications but also in providing proactive service with outstanding support. Led by Amith, OptCulture serves clients like IKEA and GAP, specializing in loyalty, coupons, campaigns, and data management.
Executive Director
Equence has transformed our digital billing and promotional campaigns. Their unmatched speed ensures prompt delivery of digital bills, boosting customer satisfaction and operational efficiency. Its platform handles large promotional bulk messages effortlessly, allowing seamless execution of large-scale campaigns. We are extremely pleased with their service and reliability.
Chief Technology Officer and Business Transformation
We’ve used Equence's SMS services for over a year with excellent results. Their user-friendly platform ensures outstanding delivery rates and prompt message reach. Equence's top-notch support team provides quick and effective assistance. Their reliable service has significantly improved our customer engagement and response rates. Highly recommended for dependable SMS services.
Head of Digital Channels and Transformation
Equence has provided exceptional communication services over the past 5 years, enabling effective customer connections. Their versatile platform ensures timely and impactful messages across channels. Their reliability, scalability, and automation capabilities have streamlined our processes and enhanced customer trust. Equence has consistently exceeded our expectations as a communication partner.
VP- Head Procurement
Equence has proven to be an invaluable partner in our digital communication efforts. Their expertise, reliability, and exceptional customer service set them apart as leaders in their field. I highly recommend their services to any organization seeking to enhance their SMS /email and Whatsapp chat bot communication strategies. Thank you, Equence ,for your outstanding service and support. We look forward to continuing our successful collaboration.
Chief Technology Officer
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